Your purchase.
Your inspection. Your decision.
The conditions for buying through CAB, from the written total and payment through delivery, acceptance or a qualifying return.
From 9:00 AM on the next business day after delivery.
The applicable limit for your vehicle.
Written return notices must reach CAB before the recorded 9:00 AM deadline.
After the onsite condition check.
These terms apply to a vehicle purchase. A transport-only booking follows the Transport Terms. See How Buying Works for the step-by-step guide.
Vehicle review and preparation
CAB inspects and tests vehicles before accepting them into inventory. All listed vehicles meet the CAB standard of very good or excellent condition. For boats, CAB checks engine operation and any included trailer. Ask for the vehicle-specific findings, title information and disclosures before payment.
Your written purchase details identify the vehicle, agreed price, delivery arrangements and applicable conditions. CAB provides known material disclosures and resolves issues affecting title transfer or sale eligibility before completion.
Your price and delivery arrangements
Before payment, CAB provides a written breakdown of the vehicle price, base delivery charge, any vehicle-specific delivery credit, final delivery charge and combined total. A delivery credit offered with an individual vehicle purchase is separate from the earned 500-mile voucher, which applies only to eligible future transport-only orders. Any applicable tax, title or registration charge appears separately. A purchase request or calculator estimate does not reserve a vehicle, create a charge or confirm a sale.
CAB confirms availability, the total and payment instructions before proceeding. Changes to the agreed amount or delivery arrangements require written confirmation.
Payment, held funds and dispatch
The purchase agreement describes CAB as the administrator of the designated account for the sale. Before payment, confirm the account holder, the written payment instructions and the release conditions with CAB using the published support number. CAB verifies cleared funds before dispatch. The agreement governs how those funds are held through delivery and inspection and when CAB may release or refund them.
You may send a copy of your bank receipt to help CAB identify the transfer. CAB confirms cleared funds before dispatch. Keep your written instructions and request confirmation that the payment has cleared. For disputed amounts, refer to resolution and settlement and the written agreement.
Delivery and your 10-day inspection
Your 10-calendar-day inspection begins at 9:00 AM on the first business day after documented delivery. It ends at 9:00 AM, local time at your delivery address, 10 calendar days after that start. For this purpose, a business day means Monday through Friday, excluding U.S. federal banking holidays. The handover record states the start, deadline, time zone, condition, mileage or operating hours, keys, documents and accessories.
Permitted testing allows up to 250 additional road miles, or 25 additional operating hours for boats and equipment, as applicable. An extension requires written agreement. You may inspect personally or arrange a non-destructive independent inspection.
Safeguard the vehicle, operate it lawfully and stop using it if unsafe. Do not modify, repair, transfer, lend, pledge or abuse it without approval. Normal permitted testing and pre-existing issues do not themselves disqualify a return.
Accepting your vehicle
Email written acceptance to support@cabtransportllc.com with your transaction reference and vehicle. CAB completes the closing checks and settles the purchase under the written terms. To reject the vehicle, follow the written notice procedure in the next section.
Early written acceptance ends the voluntary return option, subject to mandatory legal rights. Your delivery signature records the handover. If CAB receives no timely written rejection, acceptance occurs at the recorded inspection deadline after your opportunity to inspect.
Returns, collection and your refund
For a return, email your written rejection to support@cabtransportllc.com early enough for CAB to receive it before the recorded inspection deadline. Include your transaction reference, vehicle, collection location and contact details. Keep your sent email and ask CAB to confirm receipt. Call (618) 348-0226 for urgent coordination. The recorded local deadline governs even if it falls on a weekend or holiday. Follow the notice terms in your signed agreement. A timely rejection pauses final settlement and collection may take place later.
After CAB receives your notice, CAB coordinates a pickup window with you and confirms it in writing. If your availability changes or collection is delayed, contact CAB with your transaction reference. Stop further testing, safeguard the vehicle and provide reasonable access. At pickup, CAB compares the vehicle condition, readings, keys, documents and accessories with the delivery record, allowing normal permitted testing and documented pre-existing issues.
For a qualifying return, CAB initiates your refund transfer at pickup, immediately after onsite verification. The refund covers the vehicle price and initial shipping amount actually paid to CAB. CAB arranges qualifying return transport at no charge to you, subject to the written purchase terms. No commission or restocking fee is deducted.
The transfer initiation and the date your bank credits your account are separate events. Bank processing determines when the funds appear. Separate tax or registration collections are accounted for under the written agreement and applicable law.
No decision, concerns or cancellation
If CAB receives no valid written rejection before the recorded 9:00 AM deadline, the vehicle is deemed accepted after the inspection opportunity. CAB completes the closing checks and settles the purchase. A timely rejection pauses that settlement while CAB arranges return verification. Use the handover records to document any new damage, missing items or disputed use. Disputed allocations require joint written instructions or a binding lawful direction.
If no shipment notice is provided within five calendar days after cleared-funds confirmation, you may request cancellation. CAB verifies dispatch and initiates the held-funds refund by the next business day if the vehicle is unshipped. If already dispatched, CAB arranges recovery and accounts for the held funds. Changes to an agreed transaction require written confirmation.
Documents, disclosures and notices
Before payment, CAB provides the available inspection findings, title details, material disclosures and applicable transaction documents. Covered vehicle sales require the applicable Buyers Guide and warranty disclosures. A vehicle review does not certify the absence of every defect or limit mandatory consumer rights. Meet registration and insurance requirements before operating the vehicle.
Illinois law applies subject to mandatory federal and consumer protections. A business day excludes weekends and U.S. federal banking holidays. Send formal acceptance and rejection notices directly to support@cabtransportllc.com. Call (618) 348-0226 for urgent coordination.
Six-month limited warranty
CAB provides the six-month limited warranty described in your purchase agreement. Coverage starts at purchase acceptance and applies to verified failures of non-consumable mechanical and electrical components, including CAB-approved replacement parts and labor. The agreement excludes routine maintenance, consumables, accidents, misuse and unauthorized modifications. Request the applicable written warranty before payment. Mandatory legal rights remain unaffected.
To request coverage, email support@cabtransportllc.com with your transaction reference, vehicle, current location and a description of the problem. Include the VIN or serial number and any photos or diagnostic information you have. CAB reviews the claim and explains where to take the vehicle and what repair or diagnostic work CAB can approve. Ask for written approval before arranging non-emergency repairs. For an urgent safety issue, stop using the vehicle, arrange safe assistance and contact CAB as soon as practical.